Shipping Policy
All orders will be shipped to a Confirmed PayPal address only. No exceptions.
Return Policy
If you are not satisfied with your purchase, please email us at sales@mollykidd.com within 7 days of receipt of your item. Please return the merchandise within 2 weeks from the date of receipt for both exchange and store credit.
All items must be returned unused. Initial shipping or return shipping and handling charges are non-refundable. Returns need to be well packaged and insured for the full price of the item. Please email me at sales@mollykidd.com for address information.
We cannot be responsible for packages returned to us using shipping methods that are not traceable. You can expect to receive the exchanged item within 5 business days (given that we have it in stock at that time) after receipt of your package with the original items.
You can also expect to receive a notice of store credit for the items you returned within two weeks of the receipt of your package. Unfortunately, we will not be able to give exchange or store credit if the cost of the exchange item is less than the original item or if the purchaser cannot be verified. One-of-a-kind and special orders are not eligible for exchange or credit.
My Jewelry Broke-HELP! Will You Repair It?
Yes! If your jewelry is in need of a repair, please email me at info@mollykidd.com. Please include in your email a copy of the items receipt (for items less than a year old), a letter describing the repairs to be made in detail, your return mailing address, your email address, and your phone number. Prior to beginning any work, we will contact you with an estimate of the cost and time needed to complete your repair.
How Do I Care for my Jewelry?
Most jewelry can be cleaned using a polish cloth. Store jewelry separately to avoid scratches and keep away from heat and direct sunlight. Apply makeup, hairspray and perfume before putting on your jewelry. Remove jewelry before doing strenuous activities or using household chemicals. Do not wear jewelry in a swimming pool or hot tub. Chlorine and extreme heat can damage the gemstones and metals as well as wear down the leather.
Do You Run Sales or Promotions?
We run promotions from time to time and sales on lines that will be discontinued. Follow us on Instagram @mollykidd jewel or at facebook.com/MKJewelryDesigns to stay updated on our sales and specials.
How Long Does It Take To Ship?
Many of the components we use are custom made. Most of our orders are shipped within 7-10 business days assuming we have the custom components in stock. If the custom components are not currently in stock, it will be an additional three weeks. We ship Priority Mail via USPS so please allow 3-5 business days after processing time. We only ship to PayPal confirmed addresses.
Do You Ship Internationally?
Right now, we only ship to the United States including Hawaii and Alaska and Canada.
Molly Kidd jewelry is artisan made and produced in Dallas, TX.
TERMS AND CONDITIONS
Introduction
These Website Standard Terms and Conditions written on this webpage shall manage your use of this website. These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
Minors or people below 18 years old are not allowed to use this Website.
Intellectual Property Rights
Other than the content you own, under these Terms, M.K. Designs and/or its licensors own all the intellectual property rights and materials contained in this Website.
You are granted limited license only for purposes of viewing the material contained on this Website.
Restrictions
You are specifically restricted from all of the following
Publishing any Website material in any other media;
Selling, sub-licensing and/or otherwise commercializing any Website material;
publicly performing and/or showing any Website material;
Using this Website in any way that is or may be damaging to this Website;
Using this Website in any way that impacts user access to this Website;
Using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
Using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being access by you and M.K. Designs may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.
Your Content
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant M.K. Designs a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party’s rights. M.K. Designs reserves the right to remove any of Your Content from this Website at any time without notice.
No Warranties
This Website is provided “as is,” with all faults, and M.K. Designs express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
Limitation of liability
In no event shall M.K. Designs, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. M.K. Designs,including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
Indemnification
You hereby indemnify to the fullest extent M.K. Designs from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.
Severability
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
M.K. Designs is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.
Assignment
M.K. Designs is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
Entire Agreement
These Terms constitute the entire agreement between M.K. Designs and you in relation to your use of this Website, and supersede all prior agreements and understandings.
Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the State of Arkansas, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Arkansas for the resolution of any disputes.
Privacy Policy for M.K. Designs
This Privacy Policy governs the manner in which M.K. Designs collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://kaelindesign.com website (“Site”). This privacy policy applies to the Site and all products and services offered by M.K. Designs.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
M.K. Designs collects and uses Users personal information for the following purposes:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.
Changes to this privacy policy
M.K. Designs has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.